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11 Most Effective Solutions
Here is a list of frequently encountered pool water problems and their solutions. There are often simple and effective tips for maintaining the clarity of your pool water.
This manual has been developed by our technicians who have specialized in pool maintenance for many years. Thanks to these tips, you can enjoy crystal-clear water throughout the season!
Are you unable to solve your pool water problem? Contact our technical team for assistance in finding a lasting solution.
Table of Contents:
Don’t hesitate to consult our guide regarding pool water analysis to discover the recommended pH, TH, and TAC levels for your installation! 👇

Cloudy Pool Water or Milky Pool Water
Milky water in a pool is manifested by a whitish opacity that makes it difficult to see the bottom, often caused by a chemical imbalance, an inadequate filtration system, or the presence of suspended particles.


Cause #1: The pH level is incorrect
Solution:
Check the quality of your pool water with test strips or an electronic pH tester. If the pH level of your water is not between 7.0 and 7.4, you will need to adjust the pH using a corrector.
Use powder or liquid pH, such as pH minus or pH plus, depending on the previously measured level.
It is also important to check the T.A.C (Total Alkalinity) because if your calcium level is too low, your pH will not be able to rise. In this case, an alkalinity corrector will be necessary.
Don’t forget to perform a shock chlorination to start on a sound basis for your pool water treatment.
Cause #2: Insufficient chlorine level
Solution:
Cloudy pool water can also result from a too low chlorine level. To remedy this, it is advisable to perform the following steps: a shock chlorination, flocculation, carry out repeated cleanings and finally, run the filtration for 48 consecutive hours.
Also check the stabilizer level, because if it is too low or even absent, the chlorine level will be constantly insufficient.
Product to use:
Cause #3: Insufficient filtration
Solution:
A filtration time that is too short can cause problems in your pool water and result in cloudy or milky water. It is crucial to ensure that the filtration duration is adequate for effective water cleaning. For this, it is recommended to increase the filtration time.
As a reminder, filtration time = outdoor temperature ÷ 2
It is also possible that your filtration system (pump + sand filter or cartridge filter) is unsuitable for the volume of pool water to be treated.
A simple rule allows you to check this: the entire volume of water must be filtered in 4 hours. Here is the formula to follow:
Flow rate = Pool volume ÷ 4.
For example, for a 60 m3 pool, the filtration unit must have a capacity of 15 m3/h (60 m3 ÷ 4 hours = 15 m3/h).
The volume of water treated by your filtration system will depend on the power of the pool pump and the diameter of the associated sand filter. You can also choose a filtration unit, also called a filtration plate, which will combine pump and filter for optimal compatibility.
Cause #4: Overstabilization
Solution:
Check the stabilizer level in the water, which must remain below 100 ppm. Empty the pool from the bottom (via the main drain, or using a cellar pump) with the goal of reaching a stabilizer level between 35 and 50 ppm. Then, opt for a non-stabilized chlorine to disinfect the pool.
Green Pool Water
Problem #1: Algae growth
Solution:
Start by checking the pH and T.A.C., perform a shock chlorination, then clean and rinse the filter. Brush the pool walls. Add one or more flocculant cartridges to the skimmer (one cartridge per 50 m3) and apply a concentrated algaecide. Ensure constant filtration until your water becomes clear again.
For pools supplied by a well water source, test the nitrate and phosphate levels in the well water (test kits are available in specialized stores).
If the analysis reveals the presence of either of these elements, the only solution will be to completely drain the pool. Do not forget to rinse the pipes and perform a manual wash of the sand, filter cartridge, or filter elements depending on the type of filter used.
Products to use:
Problem #2: Too much stabilizer
Solution:
Check the stabilizer level in the water, which must be below 100 ppm. Drain the pool from the bottom (using the main drain or a sump pump) to reach a stabilization level between 35 and 50 ppm. Then, opt for non-stabilized chlorine to disinfect your pool.
Products to use:
Limescale Deposits in the Pool
Problem #1: The pH level is
incorrect pH
Solutions:
If, during your check, the pH level of your pool water is not between 7.0 and 7.4, it is necessary to correct the pH by adding pH minus or pH plus (depending on the last reading).
Also consider checking the T.A.C (Total Alkalinity), because if the limestone level is too low, your pH will not be able to increase. Do not forget to proceed with a shock chlorination to start on a good basis for your pool water treatment.
Products to use:
Cause #2: Incorrect TAC level
Solutions:
TAC is an indicator of the quantity of bicarbonates and carbonates present in the pool water. It allows for evaluating the water’s capacity to handle pH variations. To correct a TAC that is too high, you will need to add an anti-limescale product.
Products to use:
- Anti-limescale product suitable for pools
Brown, Reddish, or Black Pool Water

Solutions for brown, reddish, or black pool water:
A brown, reddish, or black coloration of the pool water can be caused by the presence of iron or manganese in the water used to fill the basin. To solve this problem, it is necessary to readjust the pH between 7.0 and 7.4 and perform a shock chlorination, a liquid flocculation, and to turn off filtration for 12 hours, then remove the deposits by evacuating them directly into the drains. Finally, use a metal sequestrant.
Product to use:
Translucent Green Pool Water
Solutions for translucent green pool water:
To remedy the presence of copper which causes this green tint in your pool water, it is recommended to use a metal sequestrant, followed by the addition of fresh water, and finally, to check the balance of the refilled basin water.
Products to use:
Chlorine odor, skin and eye irritation
Cause #1: Insufficient chlorine level, excessive presence of chloramines
Solutions:
If your chlorine level is too low or if chloramines are present in too high a quantity, swimmers may complain of irritation to mucous membranes, particularly the eyes. It is therefore essential to regulate the low chlorine level or treat chloramines with a shock chlorination. This will allow you to restore an adequate chlorine level before resuming treatment after checking the new level.
Products to use:
Cause #2: Inadequate pH level
Solution:
If, during your measurements, the pH level of your pool water is incorrect, i.e., outside the range of 7.0 to 7.4, you must adjust the pH by adding pH minus or pH plus, depending on the last measured figure.
It is also important to check the T.A. (Total Alkalinity), as a calcium level that is too low can prevent the pH from rising. Also, consider performing a shock chlorination to start off on good footing for your pool water treatment.
Products to use:
Difficulties maintaining chlorine level and pH too low
Solutions:
Check that your stabilizer level is between 35 and 50 PPM. If this level is too low or even absent, your chlorine level will always be insufficient. Perform a shock chlorination and adjust the pH so that it is between 7.0 and 7.4.
Products to use:
The pH of your pool is too acidic
Solutions:
To correct the acidity of the pool water and bring the pH back to an appropriate level, you must use an alkalinity corrector.
(T.A.+). After adding it, regularly monitor the pH level and add pH minus if necessary.
Products to use:
The pH level is too high
Reason #1: Water alkalinity is too high
Solutions:
If, during your assessment, the pH level of your pool is incorrect, meaning outside the values of 7.0 to 7.4, you must adjust this pH by adding pH minus or pH plus, depending on the last recorded result.
Also remember to check the T.A.C (Total Alkalinity), as a limestone level that is too low can prevent your pH from rising.
It is also advisable to perform a shock chlorination to start on a fresh basis for your pool water treatment.
Products to use:
Reason #2: Basicity is too high
Solutions:
If your pool water shows a basicity that is too high, start by performing regular pH monitoring, then add pH minus or pH plus in order to bring this level back to an acceptable value between 7.0 and 7.4.
Products to add:
Abnormally high pressure on the filter pressure gauge
Solutions:
If your filter’s pressure gauge shows an excessive pressure, this may be caused by clogging of the filter media. To remedy this high pressure, you must proceed with a filter backwash.
If, after this cleaning, the pressure remains high, clean the filter with a suitable descaling product. If, despite these two interventions, the pressure still does not drop, consider a complete replacement of the filter media.
Products to use:
- Anti-limescale product for swimming pools
Are the proposed solutions failing to resolve your problem?
Do not hesitate to contact our advisors by e-mail or by phone at 05.34.26.91.40 to conduct a precise assessment of your situation and discuss possible solutions to remedy your pool water issues.
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